Hp officejet pro 8720 all in one printer driver#
I believe HP could fix this by updating the driver and fixing the US Letter paper size category (and not listing under index card). (Note: this error message only appears in special circumstances, even though the cause always seems to be the same). I discovered this after fiddling around with settings, and getting an error message about two-sided printing on index cards. This seems to cause the printer to believe it’s printing an index-card, and because the printer can’t two-side print index cards, it simply doesn’t print. For some reason, it’s listed under “index card” instead of in it’s own category.
Hp officejet pro 8720 all in one printer pro#
Print when Support - The Driver Problem:Īs far as I can tell, the reason the HP Officejet Pro 8720 cannot duplex (two-sided print) in MS Word 2016 for MacOS seems to be because the driver has the “US Letter” paper size located in the wrong place. HP OfficeJet Pro 8720 Wireless All-in-One Thermal Inkjet Printer, Up to 24 ppm Black/Up to 20 ppm Color, 1200x1200 dpi Black/Up to 4800x1200 dpi Color, 250 Sheet Standard Input Tray, USB 2.0/Ethernet - Print, Copy, Scan, Fax. In the “Printers & Scanners” pane, right click on the newly added printer and select “set default printer” (note: if you don’t want this as default printer that’s fine then simply choose this printer each time in MS Word in the print menu before printing).ĥ. However, with plenty of other features, good-quality printing and photocopying, and excellent print speeds, the HP OfficeJet Pro 8720 is a solid all-rounder. I add the MS_Word to distinguish between the original driver and the AirPrint driver).Ĩ. The HP OfficeJet Pro 8720 isn’t perfect it lacks secure print jobs and a bypass feed for special media, and offers limited printing options from USB. I read several evaluations before buying the new one (HP - OfficeJet Pro 8720 Wireless All-In-One Printer - Black) and saw a few write-ups that gave some low opinions but that is to be expected for any product. Name this HP OfficeJet Pro MS_Word (or whatever else you like the name doesn’t matter. I purchased this printer as a replacement for an HP Photosmart printer which finally died after around 15 years. Click the “Use” drop-down menu and choose the “AirPrint” optionĦ. Select the HP Officejet Pro from the listĥ. This will require a slightly longer ONE-TIME step. Workaround 2 - Add the AirPrint Driver instead. Set the “two-sided” drop-down to “Long Edge Binding” (or short if your prefer). Click the drop-down menu that says “Copies & Pages” and select “Layout”.Ĥ. Be sure you have the desired printer selected (HP Officejet Pro 8720 for me).ģ. NOTE: You will still need to set your print options to “Two-Side” as usual using these steps:Ģ. Click the “Format For” drop-down menu and select “Any Printer”, then click OK. Before printing, select “Page Set-up…” from the File menu.Ģ. This will require a small extra step every time you print.ġ. I believe the driver issue is up to HP (or possibly Microsoft) to fix, so I’ll explain that last. two-sided printing) problem with the HP 8720 driver on Word 2016 for MacOS, as well as a couple possible workarounds. I believe I’ve figured out the cause of the duplexing (i.e.